Refund policy
tisfaction is important to us.
Return Eligibility
Returns may be requested within 7 days of delivery if:
- The item is unused and in original condition
- Original packaging is included
- Proof of purchase is provided
Non-Returnable Items
The following items cannot be returned:
- Personalized or customized products
- Sale or clearance items
- Gift cards
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with clear photos of the product and packaging.
Refund Process
Approved refunds are processed within 5–10 business days to the original payment method.
Exchange Policy
Exchanges are subject to stock availability.
Return Shipping
Customers are responsible for return shipping fees unless the item received was incorrect or defective.
Contact
Email: support@lustful.shop
