Refund policy

tisfaction is important to us.

Return Eligibility

Returns may be requested within 7 days of delivery if:

  • The item is unused and in original condition
  • Original packaging is included
  • Proof of purchase is provided

Non-Returnable Items

The following items cannot be returned:

  • Personalized or customized products
  • Sale or clearance items
  • Gift cards

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, contact us within 48 hours of delivery with clear photos of the product and packaging.

Refund Process

Approved refunds are processed within 5–10 business days to the original payment method.

Exchange Policy

Exchanges are subject to stock availability.

Return Shipping

Customers are responsible for return shipping fees unless the item received was incorrect or defective.

Contact

Email: support@lustful.shop